Digital Tickets

Digital ticketing is a convenient, secure service that delivers your tickets to your mobile device using rotating QR codes. The QR codes will activate 48 hours prior to your performance and refresh every 30 seconds.

Digital tickets provide you with an easy and safe way to receive and share your tickets with friends and family. Your tickets are always available in your digital wallet.  

Read our ticket policies. 

No. An app is not needed to access your digital tickets. 

Log in to your digital wallet using the same email address used to purchase your tickets. You can request an emailed access code or use your password by clicking “Login Manually Instead.” 

Go to tickets.guthrietheater.org and click “Forgot Password” to reset your password. 

No. To help keep your tickets secure, printouts and screenshots are not accepted and cannot be scanned at the door. Once activated, the QR code on your digital tickets will update every 30 seconds and must be scanned directly from your mobile device. 

As a safety measure, the QR code will not be visible on your tickets until 48 hours before your performance start time. The QR code for your digital tickets will automatically appear in your digital wallet at that time. 

Accessing your digital tickets requires a smart mobile device, so you will need to visit the Box Office before the performance to have your tickets printed. 

Stop by the Box Office, and we will print out your tickets. You will need to show a valid ID that matches the name on the ticketing account. 

You may add your digital tickets to Apple Wallet, but Google Wallet does not yet support rotating or dynamic QR codes. 

The ticket sharing button will become available 48 hours before the performance.   

You may select one, multiple or all your tickets to share with others attending the performance with you.  

Yes. Ticket recipients must log in to claim the tickets you share with them. If they already have an account with the Guthrie, they may use the same email address associated with their account to log in. If they do not have a Guthrie account, they must create one to accept the digital tickets.  

Ticket recipients unsure if they have a ticketing account with the Guthrie should click “Register for a New Account.” If their email already exists, the system will let them know. If it does not, the system will prompt them to create an account. 

Shared digital tickets are not valid until the recipient claims them. You may also reclaim your tickets if the recipient changes their mind or does not accept them. 

Yes. Once you see the “Share Tickets” button in your wallet, you may share the tickets, even if the QR codes have not yet been sent. 

Yes. Copy the link into an email and send to the recipient. The link will redirect them to a landing page where they can claim the digital tickets.