If you have specific questions or need an accommodation not listed below, please contact us at 612.225.6390 or firstname.lastname@example.org.
To purchase tickets for accessible performances, use the accessibility filter on the performance calendar or call the Box Office at 612.377.2224. To purchase an accessible season ticket package (ASL interpretation, audio description or open captioning), call the Season Ticket Office at 612.225.6238.
Programs by request
We offer ASL interpretation, audio description and open captioning upon request for discussions, concerts, special events or any play that runs less than two weeks. Requests must be received at least two weeks in advance. Services are subject to availability and provided at the discretion of the Guthrie.
Support for arts organizations
We’re proud to support the accessibility initiatives of our fellow arts organizations. We welcome requests for equipment rental, Braille programs, access training and more.
Patrons who have mobility challenges
Wheelchair and accessible seating
Our seating charts for the Wurtele Thrust Stage and McGuire Proscenium Stage indicate seat locations reserved for patrons using wheelchairs as well as seats with removable armrests. We make every attempt to seat up to three companions in adjacent or nearby seats. Wheelchair and accessible seat locations in the Dowling Studio are determined by the seating configuration for each production.
A limited number of wheelchairs are available to be borrowed on a first-come, first-served basis from the Concierge Desk in the Level One lobby.
Patrons who are deaf or hard of hearing
Wi-Fi assistive listening
The Guthrie has partnered with Listen Technologies to offer a Wi-Fi assistive listening system that allows patrons to listen to the performance through headphones/earbuds or transmit the audio directly to hearing aids/cochlear implants via Bluetooth connection on their own mobile device. Just download the free Listen EVERYWHERE app and connect to the Guthrie’s Guest Wi-Fi network (no password required) before the show begins. For setup assistance or more information, visit our Guest Services Desk.
FM assistive listening
Each theater has an FM assistive listening system that amplifies and clarifies sound by cutting down ambient noise and may be used at any seat. Headphones, earbuds and induction neck loops (for patrons who use hearing aids and cochlear implants with a T-switch) may be borrowed from the Guest Services Desk. Ask your audiologist whether your hearing aid or cochlear implant has a T-switch and how to use it with an FM assistive device.
American Sign Language interpretation by certified interpreters is offered for select performances.
ASL-interpreted backstage tours may be arranged with two weeks’ notice. Please make any special needs known at the time of booking. To view the A Christmas Carol ASL Program, please click here.
Whether you have hearing loss too severe to benefit from assistive listening devices or you don’t want to miss a single word, we offer open captioning for select performances. Captions appear on a display screen in real time, synchronized to the action by an experienced captioner.
Patrons who are blind or have low vision
Our expert audio describers share detailed descriptions of actions, costumes, scenery and other aspects of a production. FM receivers for audio description are installed in each theater and may be used at any seat.
Headphones, earbuds and induction neck loops (for patrons who use hearing aids and cochlear implants with a T-switch) may be borrowed from the Patron Services Desk on Level Four. Ask your audiologist whether your hearing aid or cochlear implant has a T-switch and how to use it with an assistive device. You can find the A Christmas Carol Audio Description notes here.
Braille and large-print materials
Play programs and a variety of brochures are available in Braille and large print at the Patron Services Desk on Level Four.
High-magnification (2.8x) sport glasses for vision enhancement are available free of charge on a first-come, first-served basis at the Patron Services Desk on Level Four.
Guide dogs and other service animals are permitted to assist Guthrie visitors. The nearest green space in the neighborhood is Gold Medal Park next to the Guthrie.
Complimentary sensory tours take place before audio-described Saturday matinees at 10:30 a.m. and allow patrons to explore the stage, costumes and props. Reservations are not required.
During performances, four universal, ADA-accessible restrooms that lock and provide privacy are available to patrons of any gender identity and expression on Levels Three and Four.
One all-gender restroom is accessible from the McGuire Proscenium Stage. Where Aisle 2 ends at the stage, pass through the door on the right.
One all-gender restroom is located in the main lobby next to the men’s restroom, and two all-gender restrooms are located at the end of the Von Blon Lobby, which is past the main entrance to the Wurtele Thrust Stage.
Public restrooms are located on Levels Four, Five and Eight.
Although open to all patrons, a relaxed performance is intentionally modified to accommodate patrons with sensory and vestibular sensitivities, anxiety, dementia, autism spectrum disorders, learning differences or challenges attending the theater.
Nursing mothers and changing stations
Nursing mothers are welcome to breastfeed wherever they feel comfortable in our public lobbies. If you prefer a private location for nursing or pumping, please connect with a Guthrie staff member or visit the Patron Services Desk on Level Four.
Changing stations are available in the public restrooms on Levels Four, Five and Eight.