Handling fees: There are no handling fees for in-person orders. A per-ticket handling fee will be charged for all online and phone orders based on the price of the ticket:
- $1 for tickets $10–$19.99
- $3 for tickets $20–$29.99
- $5 for tickets $30 or more
Age recommendation: We recommend patrons be ages 12 and up except for A Christmas Carol, which we recommend for ages 8 and up. Everyone must have a ticket, and children under 5 are not admitted. Call the Box Office if you have questions about a specific production.
Refunds: There are no refunds on tickets.
Exchanges and donations: Ticket exchanges or donations must be made by 4 p.m. on the day of your scheduled evening performance (noon for a matinee) with the Box Office. Exchange fees may apply. No exchanges for special events or presentations.
Third-party tickets: No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers.
Changes or cancellations: Performance names, dates and times are subject to change or cancellation.
Late seating: Latecomers are admitted at the discretion of the director during an appropriate break in the action. You may be seated in an alternate location designated for late arrivals.
Bad weather: If bad weather prevents you from attending, call the Box Office as soon as possible (no later than the day after the missed performance) to make alternative arrangements.