Ticket Policies

Ticket policies

Handling fees: There are no handling fees for in-person orders. A per-ticket handling fee will be charged for all online and phone orders based on the price of the ticket:

  • $1 for tickets $10–$19.99
  • $3 for tickets $20–$29.99
  • $5 for tickets $30 or more

Age recommendation: We recommend patrons be ages 12 and up except for A Christmas Carol, which we recommend for ages 8 and up. Everyone must have a ticket, and children under 5 are not admitted. Call the Box Office if you have questions about a specific production.

Refunds: There are no refunds on tickets.

Exchanges and donations: Ticket exchanges or donations must be made by 4 p.m. on the day of your scheduled evening performance (noon for a matinee) with the Box Office. Exchange fees may apply. No exchanges for special events or presentations.

Third-party tickets: No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers.

Changes or cancellations: Performance names, dates and times are subject to change or cancellation.

Late seating: Latecomers are admitted at the discretion of the director during an appropriate break in the action. You may be seated in an alternate location designated for late arrivals.

Bad weather: If bad weather prevents you from attending, call the Box Office as soon as possible (no later than the day after the missed performance) to make alternative arrangements.

Explore more

COMING SOON

Noises Off

Oct 27 – Dec 16 
An ingenious backstage farce

Learn more about Noises Off

COMING SOON

A Christmas Carol 

Nov 13 – Dec 29
A Twin Cities holiday tradition

Learn more about A Christmas Carol 

COMING SOON

Hot Funky Butt Jazz

November 2–18
All tickets are $9 

Learn more about Hot Funky Butt Jazz
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